Shipping policy
Shipping Policy
At Sculptoralabs, we strive to process and deliver your order as quickly as possible.
Order Processing
- Orders are typically processed within 1–3 business days.
- Orders are not processed on Sundays or public holidays.
- During promotional periods or high-volume seasons, processing times may be extended.
Shipping Times
Estimated delivery times:
- Standard International Shipping: 7–15 business days (Cost depends of weight)
- Express Shipping (if applicable): 3–7 business days (Cost depends on weight)
Delivery times are estimates and may vary due to customs clearance, carrier delays, weather conditions, or other circumstances beyond our control.
Shipping Confirmation
Once your order has shipped, you will receive a shipping confirmation email containing tracking information (where available).
Customs & Duties
For international orders, customers are responsible for any customs duties, taxes, or import fees imposed by their country.
Incorrect Address
Customers are responsible for providing accurate shipping information. Sculptora is not responsible for delays or losses caused by incorrect addresses provided during checkout.
Lost or Damaged Packages
If your package arrives damaged or appears lost in transit, please contact us within 7 days of the expected delivery date.
For assistance, contact:
Email: support@atomelle.com